Commercial, Energy Efficiency, GHG Emissions  -  March 27, 2023

Teleperformance Achieves Goal to Reduce Emissions by Nearly 50% Per Employee

Teleperformance, an outsourced digital integrated business services company, announced it has achieved its 2026 goal to reduce its carbon emissions by 49% per full-time employee.

The company will set new ambitious carbon emissions targets later this year.

Teleperformance reduced its carbon emissions by 49% per full-time employee since 2019, including its most recent reductions of 5% in 2021 and 9% in 2022. Teleperformance’s Cloud Campus remote work model guides the reductions, enabling the company to support clients through a global network of remote multilingual teams. 

Additional insights into the company’s environmental sustainability initiatives are featured in its 2022 Integrated Report.

"As a responsible corporate citizen of the planet, Teleperformance is committed to reducing its impact on the environment, and we're pleased to share the latest data that shows we're making strong strides in our commitment to climate change action," said Clémentine Gauthier, Senior Vice President of Corporate Social Responsibility, Teleperformance Group, in a statement.

Teleperformance also achieved a 28% renewable energy consumption, which was a 7% reduction in per-employee carbon emissions due to electricity consumption in 2022. While the company’s overall energy consumption rose slightly due to an increase in employees supporting clients' back-of-house operations, per-employee electrical consumption was reduced since the prior year.  

The company has committed to becoming carbon neutral by 2040, 10 years ahead of the standard outlined in the Paris Climate Agreement.