Taking a Utility Platform Player position for your customers... and society

Type: Research Study
Categories: Utilities
Date Published: 9/13/2019
Source: PwC
Primary Topic: Utilities

 It will come as no surprise to large electric power users that when it comes to their relationship with utilities, customers want greater transparency, two-way communication, ease-of-use, choice and control surrounding energy consumption and use. In this report, presented by PwC , the results of a survey of more than 130 utility executives show that there is a move towards becoming a "Utility Platform Player, or an integrator and connector in a more expanded role at the center of this new energy economy.

This report takes a closer look at the utility perspective and shares key takeaways from PwC about what these companies are doing - or plan to do - to transform the utility-customer relationship.

Download this report for a look at the energy ecosystem from the point of view of power and utility companies:


Tags: PwC

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